Refunds, Cancellation, Returns

Q. How do I cancel an Order?

A. You can cancel your order only if your order status is received/accepted.

    To cancel your order:

     From My Account Section, select ” My Orders”, followed by cancel order

Q. How can I get a refund?

A. Log-in to your account. Select the order to be refunded from the order list, and submit request for refund. We will revert at the earliest

Payments

Q. What form of payments can be made?

A. Our Payment partner is Paytm and we accept Credit cards (Visa or Master), Debit Cards, Net banking and Paytm wallet.

Q. When do you charge my credit card?

A. We charge your card at the time of order confirmation.

Discounts

Q. How can one avail product discounts?

A. Simply enter the Promotional Code at the time of final order submission.

Orders and Delivery

Q. How soon can I get my order?

A. We typically process orders within 24 hours of receiving, and they are dispatched within 2 business days of receiving the order. Depending on Your location, an order should be delivered within 3 to 5 working days.

Q. Do you provide international shipping?

A. We do provide international shipping to select countries. Shipping costs will be charged at actual cost. Kindly submit your inquiry through the Inquiry submission form on our website: www.dipfoods.com

Q. How can I get in touch with DIP Foods for Order related queries?

A. During business hours India time. Simply send us an email or call 098200 53082.

Q. How to place an Order?

A. Visit on www.dipfoods.com; select items and quantities you’d like to purchase, provide a delivery & billing address, and make payment online. It’s that simple. We don’t even require you to register with our website. You may simply check-in as a Guest user, provide all the relevant details and you’re done!

© 2014 DIP Premium Bake LLP | DIP Foods. All rights reserved.